Everything you need to
know about talent talks

FAQs

    Click on a question to drop down to the answer.

    1. Membership
      1. How much does it cost to join?
        1. The monthly option
          1. The 6 and the 12 month option
          2. What do I receive for my fee?
            1. Are there any criteria for becoming a member?
              1. Is commission taken from my payment?
                1. What is a Free Membership and what are the restrictions?
                  1. Are there benefits of a Free Membership?
                    1. How do I turn my Free Membership into a Full Member?
                    2. What is a Mini Member?
                      1. Will I definitely get work?
                      2. Managing my profile
                        1. How do I create a profile?
                          1. Which pictures to put on your profile
                            1. Which picture should be my main profile picture?
                              1. Are ‘Selfies’ a good idea?
                                1. How do I upload a Show Reel or video to my profile?
                                  1. Why not create an introductory video to add to your profile?
                                    1. What is a 'playing age range'?
                                      1. Who can see my profile?
                                        1. Are my contact details displayed?
                                          1. I've forgotten my user email or password or wish to change my email address.
                                            1. How do people contact me?
                                            2. Applying for casting, auditions, shoots and job posts
                                              1. How do I apply for a job post?
                                                1. What do I write in the ‘Additional Information’ box?
                                                  1. Advice on applying for Magazine articles
                                                    1. Will I be contacted about every application?
                                                      1. How are people selected for a shoot?
                                                        1. Why am I unsuccessful in my applications?
                                                          1. What happens if I need to cancel my booking?
                                                            1. What if I don’t turn up to the shoot?
                                                            2. On Set Information and Conduct
                                                              1. Getting to your shoot and finding the location
                                                                1. Where can I park? Information on off street parking
                                                                  1. What do I wear to the shoot?
                                                                    1. Cancelling jobs and no shows
                                                                      1. Drugs and Alcohol
                                                                        1. Behaviour, Punctuality & The 3 Strike Rule
                                                                          1. Punctuality and Call Times
                                                                            1. Behaviour
                                                                              1. What is the 3 Strike Rule?
                                                                                1. How can I avoid a Strike?
                                                                              2. Payment & Post Shoot Information
                                                                                1. When and how do I get paid?
                                                                                  1. You don’t have my bank details to pay me?
                                                                                    1. Is National Insurance and Tax taken from my payments?
                                                                                      1. Who is responsible for declaring my Payments to HMRC?
                                                                                        1. Can I put pictures on Social Media?
                                                                                        2. Suspended and Cancelled Accounts
                                                                                          1. Why is my account suspended?
                                                                                            1. How do I re-activate my account after being suspended?
                                                                                              1. I have a new bank debit or credit card?
                                                                                                1. How do I cancel my payments to Talent Talks?
                                                                                                  1. How do I remove my profile from Talent Talks?
                                                                                                  2. Help for Casting Professionals
                                                                                                    1. Adding a Job to Talent Talks
                                                                                                      1. Receive individual or group applications and the booking process
                                                                                                        1. Can I find cast without posting a job?
                                                                                                        2. I can't find an answer to my question
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                                                                                                          Membership

                                                                                                          Everything you need to know about Talent Talks and our Membership options is here.  If you can't find the answer to your query, please email castings@talenttalks.co.uk

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                                                                                                          How much does it cost to join?

                                                                                                          You have 3 membership options - a monthly membership at £8.99, a 6-month membership at £38.99 and a 12-month membership at £59.99.  Once you are a member, you can apply for every job post on our job boards.

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                                                                                                          The monthly option

                                                                                                          Payment is automatically taken from the card that you set up on Paypal.  This is a recurring payment, so you don’t need to do anything after it is set up.  As soon as payment is made, your account is live.  On the monthly option you are not tied to any contractual term and can cancel the agreement whenever you wish.  For details of how to do so, please go to "How do I cancel my payments to Talent Talks".

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                                                                                                          The 6 and the 12 month option

                                                                                                          By selecting the 6 monthly or annual option, you will have access to all Talent Talks job roles for the agreed period.  Upon the anniversary, you will not automatically be debited for a further period We will inform you by email about reaching the end of your term. If you want to re-join, you will need to select a new term and make payment via accessing your profile, clicking on ‘My Account’ and then ‘Upgrade Now'.

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                                                                                                          What do I receive for my fee?

                                                                                                          Once you have paid your fee and selected your term, you are part of the TT Family. You can then apply for as many jobs as you want to for the duration of your term. Please only apply for those jobs that suit you and that you want to be considered for. For example, if you are a man, please don’t apply for female jobs. Also, please consider location and pay details and don’t just apply for everything and anything.

                                                                                                          We have an ever-changing online Publication where your profile will be viewable and searchable by Production individuals who have access to the gallery. These people are often Producers, Directors, 2nd AD’s & Casting Directors searching for the perfect people for their shoot. By being a full member, you are searchable on our internal gallery, giving you an increased chance of being contacted about shoots before you even know they existed.

                                                                                                          Similarly, our own team at TT HQ are often compiling options to show clients based on Casting Briefs. These may be jobs already on the site, or they may be jobs that we can’t advertise for regulatory reasons. Either way, if you are a full member, your profile will, at times, be forwarded for consideration if we feel you fit the casting brief, and the client is looking for a quick turn around in seeing options.

                                                                                                          You may also see that the Talent Talks team has added additional information to your profile, changed the profile picture or cropped or edited an image. This will be to your benefit.  When showing options to a client, it may be deemed necessary to change your main profile picture to be more on line with the shoot you applied for. If this is the case, don’t panic, there isn’t a gremlin causing havoc with your profile and you’re not going mad, it would be someone here modifying things to give you every opportunity of being successful.

                                                                                                          You will also be updated regularly on all new shoots either by e-mail or newsletter. We frequently add jobs, shoots and castings to the job page, which includes all aspects of the entertainment industry, so it’s worth keeping an eye on this page.


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                                                                                                          Are there any criteria for becoming a member?

                                                                                                          Not at all.  Whatever your ambitions, we’ll welcome you into the TTFamily.  Most of our jobs are for those aged 16+, and whilst we don’t advocate ourselves as a child’s agency, we do occasionally have jobs for kids of all ages.  If you want to become a member on behalf of your child, you may want to consider the Mini Member scheme.

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                                                                                                          Is commission taken from my payment?

                                                                                                          Talent Talks does not have a set commission structure. This is because when a payment is on the lower end of the scale, we feel there may not be enough to encourage people to want to be involved in the shoot if we were to take commission. Therefore we have taken the decision to judge the commission on a shoot by shoot basis. This will range from 0% to 20%  However typically this will be 15%.

                                                                                                          When applying for a job, you will see a payment amount. You will also see this same figure on the confirmation email sent from one of our team prior to you agreeing to do the job. This displayed payment figure is the amount you are paid for the shoot. This is after any commission has been deducted.

                                                                                                          Occasionally on set you will be asked to sign a release form or NDA. It might be the case that the figure shown on the release form is different to the amount being paid to you. However this may be the figure prior to commission being deducted. Unless there is agreed overtime or additional payments to be added, the figure you are paid will remain the one on the confirmation email or job post.

                                                                                                          Under 25(6) of the Conduct Regulations, every time Talent Talks pays a work seeker, you are entitled to a statement setting out when the monies were received and from whom, work to which payment relates and commission, fees or any other deductions made. This will shortly be an automated process.  However in the meantime, if you require your payment statement, please email accounts@talenttalks.co.uk detailing which shoot you were on and we will email it to you.

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                                                                                                          What is a Free Membership and what are the restrictions?

                                                                                                          Anyone can have a FREE Membership with Talent Talks. To create one, simply click on the link below. Once your details are entered and your profile is complete, you can apply for all our OPEN POSTS without the need to be a full member. Please be aware that payments may be different for members / non-members but this will be clear in the job description.

                                                                                                          If you want to upgrade to a full membership, simply log in and click on ‘My Account’ and then on the ‘Upgrade Now’ option.

                                                                                                          To creatre a FREE profile, simply click HERE.

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                                                                                                          Are there benefits of a Free Membership?

                                                                                                          We often add OPEN POSTS to the job boards.  This is because we believe we may need non-members to fulfil the job post.  If we find that we have an adequate response from our members, we will use members only.  However, if not, we’ll use non-members who have applied.  Quite often, we’ll search our database for that 'perfect person' for a shoot, so by having a FREE membership and a complete profile, you are then eligible to be found and we might contact you about shoots.

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                                                                                                          How do I turn my Free Membership into a Full Member?

                                                                                                          If you have had enough of only being able to apply for OPEN POSTS, why not become a FULL Member? This will allow you to apply for anything and everything. To do so you can do one of the two options below:

                                                                                                          1. Click on either 'My Account' or 'Edit Account'. Once on this page, you will see an 'Upgrade Now' option.

                                                                                                          2. Try to apply for any job that isn't an OPEN POST.

                                                                                                          Either of the above will direct you to the Subsciption page. On here you can select your preferred term, the options being monthly, 6-monthly or 12-monthly. Once you have selected your preference, you can then make payment.

                                                                                                          Once payment has gone through, you will be able to apply for all job posts. Your existing free membership account will be there waiting for you, you won't need to create a new one.

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                                                                                                          What is a Mini Member?

                                                                                                          A Mini Member is a child aged 0-15 years. We give them a FREE Talent Talks profile and they can apply for all jobs that suit them.  One Mini Member account is given to every full paying member, and their account remains live whilst the full member’s account is up-to-date in terms of payment, OR until the Mini Member turns 16.

                                                                                                          In your welcome emails, there will be details on how to activate your Mini Member.  However, if you don’t have your details to hand, please copy the link below into your browser to enable you to create a free account.

                                                                                                          Once you have set it up you MUST email admin@talenttalks.co.uk so that we can convert the account to a FULL profile and also link your two accounts.  If you don’t email us, you will find that your Mini Member can only apply for certain jobs. 

                                                                                                          To set up your Mini’s account, you will need to enter a different email to your own.  If you don’t have a second email address, we suggest that you use a ‘dummy’ Talent Talks email.  For example, if your Mini Member is called Simon Smith, use simon.smith@talenttalks.co.uk.

                                                                                                          Once you have created your Mini Member, email admin@talenttalks.co.uk to let us know that it's set up and we will internally link your accounts. We do this so we know who to contact with any bookings for your Mini Member.

                                                                                                          The link you need to create your Mini Member is: www.talenttalks.co.uk/sign-up/free/MINIMEMBER

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                                                                                                          Will I definitely get work?

                                                                                                          This is a popular question and an impossible one to answer definitively.

                                                                                                          If you don’t ever apply for anything, then no.  If you live in the middle of nowhere and can’t travel anywhere, also no.  If you don’t complete your profile properly, probably not.  Likewise if you refuse to get out of bed for anything less than £400 per day, you are also limiting your chances.

                                                                                                          However, if you are readily available, you apply for things that suit you, you can get to London relatively easily and your profile follows all the suggestions that we say it should, then there is no reason why you shouldn’t be booked. The singularly most important thing is applying for jobs.

                                                                                                          Remember, you won’t be booked for everything, so the more you log on and apply for, the more jobs you will be successful in.

                                                                                                          Only you know what you're looking for out of Talent Talks, how much money you want for a particular shoot and how often you are available. These are all factors that determine ‘whether you will definitely get work’, but we will give you every opportunity to be booked.

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                                                                                                          Managing my profile

                                                                                                          Everything you need to know about managing your profile is in this section

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                                                                                                          How do I create a profile?

                                                                                                          It is important to fill out your profile as best as you can.  This also includes all the information in ‘My Account’. 

                                                                                                          By omitting information or not completing all fields, Directors and Producers may see you as ‘lazy’, which of course you don’t want.

                                                                                                          It is hugely important that your contact number and email are correct and up-to-date, as without these we can’t contact you.

                                                                                                          Your sizes and measurements are also important as we often look for people with particular sizes.  If you don’t add and update your sizes in the correct fields on your profile, we can’t contact you about size related jobs.

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                                                                                                          Which pictures to put on your profile

                                                                                                          The pictures and information you add to your profile are hugely important.  Afterall, unless you are needed to attend a casting, your profile is what will determine whether or not you are successful in being booked for a job.  This is where you need to promote yourself as best you can.

                                                                                                          You can add up to 20 pictures, and we recommend that you use these 20 pictures where possible. These pictures should be a mix of headshots and full length pictures, and will ideally show you in the different looks that you can pull off.  Your pictures should be of just you (so we know which one you are), be clear, not blurry.

                                                                                                          Also, this isn’t a picture competition, so please don’t Instagram your pictures, add filters, take selfies or make collages of yourself, we don’t need to know how handy you are with jazzing up your pictures!

                                                                                                          Your pictures certainly don’t need to be professional.  All smartphones take good pictures now, so get a nice plain background, get someone with a non-shaky hand and take a few snaps, easy!

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                                                                                                          Which picture should be my main profile picture?

                                                                                                          Whilst it is tempting to put yourself jumping out of a plane as your main picture, and impressive as it may be, save that kind of thing for Facebook.

                                                                                                          Your main profile picture is THE most important picture on your profile?  Why?  Because it pulls through on to our submission document which we to clients.

                                                                                                          This means that everyone who has applied is added to one presentation PDF, and each person is represented by their Main Profile Picture.  If your Main Profile Picture is upside down, blurry or you are standing 50 yards away next to the Great Pyramid of Giza, we aren’t going to be able to tell what you look like, and therefore you won’t be booked.  Even if the rest of your pictures are good, your main profile picture will be the one that encourages Producers and Directors to view your full profile - first impressions and all that!

                                                                                                          Please see below 2 PDFs – this is the kind of document we send to clients, so you can see how options are organised.  The 2 documents below show a set of GOOD examples of Main Profile Pictures and also a BAD set of Main Profile Pictures.  I think you’ll see what we mean. Try and keep in line with the GOOD and you’ll give yourself a much better chance.

                                                                                                          View Good Examples.pdf    View Not So Good Examples.pdf

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                                                                                                          Are ‘Selfies’ a good idea?

                                                                                                          Ahhh the modern phenomenon of the ‘Selfie’.  Are they a good idea?  Not really.

                                                                                                          Having one up-to-date ‘selfie’ on your account is ok, just so that we know what you look like now - just in case you change your look a lot.  However, please don’t fill your profile with selfies.  It’s easy to ask a friend or family member to take a few pictures on your phone.  Again, ‘selfies’ can be seen as being a bit lazy and, let’s be honest, they are never flattering and people tend to always look a bit cross eyed in them! Best idea? Stay clear all together.

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                                                                                                          How do I upload a Show Reel or video to my profile?

                                                                                                          You have the option of adding up to 3 Videos on your profile.

                                                                                                          If the clip you are trying to add is on YouTube, simply copy the url of the video and paste it in the field on your profile.  If it doesn’t work immediately, on YouTube you will see a ‘share option’, click on there and the text you need will be highlighted ready for you to copy and paste into the correct field on your TT profile.  

                                                                                                          If you are still struggling to do it, email the link to admin@talenttalks.co.uk, or if you only have the original file of your Show Reel, again send it to us and we can add it to YouTube for you and add the link to your profile.   If you’d prefer your Show Reel to be non-searchable on YouTube, just let us know.

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                                                                                                          Why not create an introductory video to add to your profile?

                                                                                                          This is a really good personal way for Directors and Producers to get to know you, how you speak, a bit about you and how comfortable you are on camera. 

                                                                                                          All it takes is you, your phone, a decent background and someone to hold it.  Again, like the Show Reel, send us the original file and we can convert it to YouTube and add to your profile.  Don’t worry, we can set it so that no one can search for it on YouTube, it will only be viewable via your profile.

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                                                                                                          What is a 'playing age range'?

                                                                                                          A playing age is an age, or range of ages, that you can add to your profile.

                                                                                                          It is not a claim to an actual chronological age, but a suggestion as to what age or ages you feel you can be considered for and are capable of credibly portraying.  Please remember to update these as your age increases and your look changes.  

                                                                                                          Also make sure that you are realistic. If you are aged 40, all the Oil of Olay in the world can’t pass you off as a 20 year old.  You don’t want to be booked based on the fact that you have said you can portray a certain age and then when on set be asked to leave as you clearly can’t.  It won’t look good on us and rather embarrassing for you.

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                                                                                                          Who can see my profile?

                                                                                                          The only people who can access your profile are you and us, the staff at Talent Talks. 

                                                                                                          You can of course send your profile to anyone you want, or add it to your email signature.  Your profile link can be found on your Talent Talks profile. 

                                                                                                          The other people who see your profile are our clients.  When you apply for a job, your profile link is either sent to the client for them to view or it is attached to your main profile picture in the presentation PDF that we show clients.  Our clients and the general public cannot access the Talent Talks database and no one except Talent Talks staff has open access to our base.

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                                                                                                          Are my contact details displayed?

                                                                                                          Your email address is always displayed when your profile is sent to anyone.  However, your contact number is hidden.  If you want people who see your profile to also see your contact number, we advise that you do so by writing it in the free text application box when you apply for jobs.

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                                                                                                          I've forgotten my user email or password or wish to change my email address.

                                                                                                          Your user email will be the email that you originally used to set up.  If you have a Google Mail account the domain might be @gmail.co.uk or @googlemail.co.uk so try both.  

                                                                                                          If you have the correct email, but don’t know your password, there is a password retrieval option, simply click on the link where indicated.  Failing this, contact us on admin@talenttalks.co.uk and someone here can help you.  

                                                                                                          If you have created a profile and realised that you have entered the wrong email, or wish to change the email address, again email us and we can assist you.

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                                                                                                          How do people contact me?

                                                                                                          Either the client will contact you directly by e-mail, or by phone if you have added your phone number in the 'Additional Information' Box.

                                                                                                          If we are booking you, we willl generally contact you by email with all the details of the shoot.  When we send out confirmation emails, we will ask you to reply with a YES.  This is so that we know you have all the information about the shoot.  This also gives you the opportunity to ask any questions.  If we don't get a reply from you, we might use any means possible to contact you.  On your profile is your main contact number, your Twitter address, or you may be friends with one of us on Facebook or in the Talent Talks Facebook Group, so we'll use whatever means we can to contact you if booked on a shoot.

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                                                                                                          Applying for casting, auditions, shoots and job posts

                                                                                                          This section is all about the application process. We detail what happens when you apply for a shoot and how and why you might or might not be selected.

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                                                                                                          How do I apply for a job post?

                                                                                                          In order to apply for anything on Talent Talks you MUST apply for it via your Talent Talks profile.  If you don't have a Talent Talks profile, you can create one using the link below.  Once logged into your account, you can view the jobs on the Jobs & Auditions page.  If you like the look of one and wish to apply, you need to click on it and then on the Apply Now button. This will allow you to submit your application.

                                                                                                          Non-members, can only apply for OPEN POSTS. Members have full access and can apply for anything and everything!

                                                                                                          If you are a non-member and wish to apply for an OPEN POST, simply create a profile HERE.

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                                                                                                          What do I write in the ‘Additional Information’ box?

                                                                                                          When applying for posts, there is an 'Additional Information' Box for you to write anything which could strengthen your application.  A lot of people ask us what to write in here, but there isn't a definitive answer.  However, if the text on the job post asks for something in particular, this is the box where you need to add this information.

                                                                                                          For example, the job post may be looking for someone who can play the drums and owns a drum kit.  It may ask you to let us know if you do indeed own a drum kit, so in this instance, this is the information we need to know.  If you ignore any of the information we've asked for, the likelihood is that your application will be ignored. 

                                                                                                          Please read the job post carefully and complete the Additional Information Box if there is anything we need to know.  We will often prompt you to add the correct information.

                                                                                                          If there isn't anything specifically needed, you can simply add that you are interested and available and perhaps add any relevant experience that relates to the job.

                                                                                                          Please try and stay away from copying and pasting the same text on every job post.

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                                                                                                          Advice on applying for Magazine articles

                                                                                                          On every magazine job, the person adding the job will want you to tell them a bit about your story and why yours should be the story they run.  In the 'Additional Information' Box you are required to give a brief description of your story.  Tell the author enough to get them interested.  Just writing "I've got a story", or something to that effect, isn't going to encourage them to contact you.

                                                                                                          Remember you are not the only person applying, so make your application better than anyone else's! If you don't respond as requested, your application will not be considered.

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                                                                                                          Will I be contacted about every application?

                                                                                                          You won't be contacted about every shoot you apply for.  If you aren't contacted, unfortunately you can assume that on this occasion you haven't been selected.

                                                                                                          Either we or the Production Company will contact you initially by email.  Usually this is to tell you that you are booked, shortlisted or pencilled.  You will then be asked to clarify your situation, which will mean you confirming the job or confirming that you are still available. Afterall, you may have taken another job since applying.

                                                                                                          You can see your applicaitons via a link on your profile. Please ensure you apply for the shoots that are relevant to you. Please consider ages and skills required.

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                                                                                                          How are people selected for a shoot?

                                                                                                          Knowing and understanding the selection process solves a lot of questions, so taking time to read this is a good idea.

                                                                                                          Remember WE are the agency, so more often than not, it's not down to us who is selected.  Below is an example of how the selection process operates.

                                                                                                          When we add a job, you, the members, can apply for it via your profile.  Upon request, we will then send to the client all applicants who fit the brief, removing all the people who don't, eg men who apply for women's jobs (yes it happens).  Below is an example PDF of what we send to the client - you can see how everyone is presented, and you can also see how important your main profile picture and profile is. There is a separate FAQ here that outlines what you should use for your main Profile Picture.

                                                                                                          On the PDF that we send to the client, your name will be hyperlinked to your full profile.  Therefore, if a client wants to view your full profile they can.

                                                                                                          The Production Company will then tell us who they want to book and we will email the selects with the details of the shoot.  If you are selected, you will then need to reply to the email to confirm your space.

                                                                                                          This procedure highlights the necessity to have the best profile possible, as it is your profile which determines how successful you will be in being booked for shoots.  There is plenty of information on the FAQ Page to give you enough pointers to ensure your profile is the best it can be.

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                                                                                                          Why am I unsuccessful in my applications?

                                                                                                          The hardest question of all to answer is when people ask why they aren’t being successful or ‘why we aren’t selecting them for any shoots’.  Firstly, we need to make it clear that it isn’t us (Talent Talks) who select people for shoots, it is the Directors, Producers and relevant people on the Production. If Talent Talks does choose who is selected, we’ll select those who best suit the casting brief.  More often than not, all applicants are presented to the client who decide who to book. Their decision is based on your profiles, which is why it is essential to keep them up-to-date, fresh and varied.  Whilst we cannot guarantee you’ll be selected for shoots, we can give advice, and if you read and abide by the following, you’ll be giving yourself every chance of being selected.

                                                                                                          Is every field on your profile full and complete?

                                                                                                          Are all your stats and measurements up-to-date and accurate?

                                                                                                          Does your main profile picture follow the recommended criteria?

                                                                                                          Is your playing age realistic?

                                                                                                          Does your profile display a variety of pictures showing the different looks and styles you have?

                                                                                                          Are your pictures up-to-date?  If not, keep an eye out for our Photograph Sessions. Ladies this particularly concerns you if you change your style / hair regularly.

                                                                                                          Do you only apply for job posts that you genuinely want to do and can attend, bearing in mind location, hours and payment amount. You don’t want to be known as someone who literally applies for everything, and then when asked to do it, turns the job down (we have some of those people and we know who they are!)

                                                                                                          Similar to point 6, please only apply for jobs that are for your gender, age and type. For example, if you are a 20 year old Caucasian female, please don’t apply for a job asking for a 40 year old Chinese speaking male. Again, it happens a lot and by doing so just shows that you aren’t reading the job posts correctly.

                                                                                                          Are you supplying the correct information in the additional information box? Copying and pasting the same information on every application is ok, however as described on point 3.2 if you are asked to detail something specific you must ensure you do.

                                                                                                          Are you readily available? The people who are the most successful in this industry are those who are willing to travel (within reason), are available at short notice and who prove themselves to be reliable.

                                                                                                          If you follow these guidelines, you won't go too far wrong!

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                                                                                                          What happens if I need to cancel my booking?

                                                                                                          You don’t have to accept any jobs when offered to you, it is completely up to you to apply and then accept them. However, once you are confirmed you are expected to turn up. We are aware that from time to time, emergencies occur and that you need to cancel. All that we ask is that you tell us as soon as possible so we can look at replacing you.

                                                                                                          We’ll be able to tell the genuine reasons to the made up ones and you wouldn’t want to be known as someone who has a ‘family emergency’ every other week or whose grandparent has died, but then are out the next morning at the gym and out drinking the following evening! (This is a real example – remember Facebook tells people what you are really doing!)

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                                                                                                          What if I don’t turn up to the shoot?

                                                                                                          Not turning up to a booking really is shooting yourself in the foot. If you cancel, at least we can try and replace you. If you simply don’t turn up, there are a number of issues here. Firstly, you are dropping us in it with one of our clients, meaning they aren’t going to be very happy with us, so we won’t be very happy with you.  Secondly, the client is likely to request that we never book you for one of their Productions ever again. We already have a list of people who can’t be booked for certain Production Companies - you don’t want to be added to it. Thirdly, your no show has taken the place of someone else having that opportunity.

                                                                                                          Basically, not showing up is going to put you so far in the bad books that you probably won’t be booked again. It’s common courtesy to let us know if you need to cancel. You wouldn’t not turn up to a full time job on a Monday morning and expect to be allowed to come back on the Tuesday, and it’s the same here. We take no shows seriously, afterall it’s our reputation that is damaged with clients, so in such circumstances you can expect to be removed, without refund, from our books and your profile deleted.

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                                                                                                          On Set Information and Conduct

                                                                                                          If you are going on a shoot, have a read of this. It will give you an idea of what to expect and how to conduct yourself.

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                                                                                                          Getting to your shoot and finding the location

                                                                                                          It is your responsibility to get yourself to the shoot on time.  This means checking your journey to make sure you can make the call time BEFORE you confirm. 

                                                                                                          If you can't make the call time, please do not confirm the job. Find out what time you can arrive and let us know; we might be able to make the odd exception.

                                                                                                          Working out how to get to the location should be made days in advance, then if there are any issues, they can be thrashed out earlier.

                                                                                                          What we can't have is people checking their route on the morning of the shoot, realising they won't make it, then cancelling. Yes, some delays and traffic can't be helped, but knowing in advance means that some problems can be avoided.

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                                                                                                          Where can I park? Information on off street parking

                                                                                                          If you are driving to a shoot, you'll want to check out where to park.  We will give parking information on the Confirmation email. If your shoot is in Central London, it's probably best to use the Tubes and Trains, unless otherwise suggested, as parking in Central London can be expensive, not to mention the congestion charge and traffic.

                                                                                                          If you are intent on driving to the location, you may want to use the following website: https://www.justpark.com/ . This is a website which allows you to pay to park on people's private drives and garages.  You can input your postcode of the shoot, and the nearest available drives, garages and parking spaces are displayed, along with the price and how far it is from the location. You can then book one via the website. 

                                                                                                          If you live outside London and need to drive to your shoot in Central London, we suggest either driving to a Tube or Train Station en route from your house, parking there and coming the rest of the way on the Tube/Train.

                                                                                                          You can park at Talent Talks HQ which is at 3 Mills Studios in East London in the Bow/Stratford area.  You can park free for as long as necessary and is a few minutes walk from Bromley By Bow Tube Station on the District Tube line.  This gets you into Central London (Liverpool Street) in about 10 minutes.  If you are going to do this, you WILL need to clear it with us first so that we can let security know. The full address and how to get here can be found on our Contact Us page.

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                                                                                                          What do I wear to the shoot?

                                                                                                          Costume will be supplied for you or we will tell you what to wear and how to style yourself.  There are fields on your profile to add your sizes, so please ensure these are complete and kept up-to-date in case we need to forward them on to costume.

                                                                                                          If you are being asked to style yourself, we will always put the styling brief on the confirmation of booking email to you.  Please stick as closely to this as possible. If you are unsure, there are a few general rules.  Unless you are asked specifically, try to avoid the following:

                                                                                                          1. Fluorescent or bright colours.
                                                                                                          2. Large Brand Names or Logos, so no big lettering on your clothes or recognisable logos, ie the Nike Swoosh Tick.
                                                                                                          3. Try to avoid stripey items of clothing.

                                                                                                          It's always recommended to take a few options to the shoot and the stylist can advise.  Also handy to take a few options if you are unsure.

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                                                                                                          Cancelling jobs and no shows

                                                                                                          Before the day of the shoot, we will send you all the information you'll need to know, including the call time, location and styling brief.  Once you confirm, you are booked on the shoot and you are expected to be punctual and attend.

                                                                                                          Not turning up to a shoot and not telling us is unacceptable and inconsiderate.  This will certainly give you a 'strike' under the 3 Strike Rule.  However a 'no show' will more than likely end in your profile and account being terminated.  You are booked for a reason and by doing a no show and not telling us doesn't give us a chance to replace you.

                                                                                                          If you need to cancel your place on the shoot, please immediately contact whoever booked you.  If you give us enough notice, hopefully we can replace you.  Please don't leave it to the last minute, or the early hours of the morning, as this doesn't help us. If we can't replace you, you can expect to receive a  'strike' under the 3 Strike Rule.

                                                                                                          Cancelling jobs or not turning up is unprofessional and leaves us in a very difficult position, with the client having booked you in good faith.  We aren't interested in booking people who let us down, and we're sure the last thing you want is to be 'known for it'.

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                                                                                                          Drugs and Alcohol

                                                                                                          REMEMBER you are representing Talent Talks.

                                                                                                          Under NO circumstances should you be under the influence of drugs or alcohol when on set.  Anyone believed to have taken drugs or consumed alcohol will immediately be removed from the shoot.  They will also be removed from Talent Talks' books.  Any pending payments will be held, the account suspended and the profile deleted.

                                                                                                          Further, if for example you are taking part in a 3-day shoot, and have already worked days 1 and 2, you WILL NOT be paid for any completed days as it will be considered that you have not fulfilled the booking.

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                                                                                                          Behaviour, Punctuality & The 3 Strike Rule

                                                                                                          Hopefully we don't need to tell you how to behave, but for those are questioning whether they need to be on time, probably best to read this section!

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                                                                                                          Punctuality and Call Times

                                                                                                          When booked on a shoot you will be given a call time.  It is hugely important that you are on set for your call time.  If you are late, you may find that your payment is reduced accordingly or you may even be sent home without pay.

                                                                                                          Call times can often be early, so please check travel and public transport before confirming your place.  If public transport can't get you on set for the call time, inform us and we'll see what we can arrange.

                                                                                                          It is unacceptable to turn up late without informing us beforehand.  As a matter of principle it is common for Production Companies to turn people away who are considerably late without telling anyone.  Again, it's just about doing the right thing.  If a Production Company has selected and booked you and is ultimately paying you, you need to be on time.

                                                                                                          Failure to be on time will result in a strike against your name and, in some cases, may amount to you being removed from Talent Talks books.

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                                                                                                          Behaviour

                                                                                                          Although we shouldn't need to have a FAQ for 'behaviour', as it should be quite obvious what you should / shouldn't do on set, by stating it, there can be absolutely no confusion.

                                                                                                          When you attend a shoot, you represent Talent Talks, so therefore you need to act in a professional manner.

                                                                                                          This means you are punctual, so you turn up on time, you leave when you are told and you take direction when you are there.

                                                                                                          This means you don't bring or consume alcohol or drugs. You don't pester the crew, in particular the artists, actors, Directors or Producers.

                                                                                                          If you are on set and there is an issue, plesae contact Talent Talks and we will deal with it. You can do this anonymously if you would prefer.

                                                                                                          Failure to adhere to these basic rules will result in a strike against your name and, in some cases, may amount to you being removed from Talent Talks books.

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                                                                                                          What is the 3 Strike Rule?

                                                                                                          Unfortunately this has been forced upon us due to too many people either not turning up, being late or pulling out so near to the shoot that we can't replace them.

                                                                                                          When Talent Talks takes on a job we are expected to provide ALL the cast that is needed.  Often, the client handpicks the cast based on who has applied.  Afterall, if you apply for a job, we expect you to be available.  Once you accept the job, we don't expect you to then cancel.

                                                                                                          It is important that we fill the job to the standards expected by the client.  If we don't, the client is unlikely to use us again, meaning less work for you guys and your fellow Talent Talks members - something no one wants.

                                                                                                          Therefore, if you don't turn up for a shoot; if you are late for a shoot; if you pull out of a shoot late in the day or your behaviour on set is deemed unacceptable, you'll be given a 'strike'.  If you accumulate three strikes within 1 calendar year, your account will be suspended indefinitely and any money that you are owed will be retained.  Of course, there are always genuine reasons to pull out of shoots and if you do have a genuine reason, you are unlikely to accumulate three strikes anyway.

                                                                                                          Also, cancellations and unprofessionalism means we at Talent Talks have to work at the last minute/nights/weekends to find replacements for you.  Obviously we don't want to do that, so it's never appreciated when we have to.

                                                                                                          Just to reiterate, we don't want to suspend anyone’s account - but above all, doing a professional job for the client is of the highest importance and this involves our cast being on time and in their full numbers.  Impressing the client brings more work.  Letting our clients down results in less work.

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                                                                                                          How can I avoid a Strike?

                                                                                                          Follow these few rules and you'll be fine....

                                                                                                          a)  Only apply for Job Posts when you know you'll be available.  Remember your application often goes to the client.  If you apply, get picked and then can't do the shoot, there was no point applying in the first place.

                                                                                                          b)  Check trains, travel, call times and wrap times BEFORE accepting the job.

                                                                                                          c)  Make sure you aren't working BEFORE accepting the job and check your diary for anything that you've got booked in.

                                                                                                          d)  Only GENUINE emergencies should make you cancel after you've confirmed your place on the shoot.

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                                                                                                          Payment & Post Shoot Information

                                                                                                          All your payment information is in this section (hooray). Post Shoot information is in this section as well.

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                                                                                                          When and how do I get paid?

                                                                                                          Talent Talks invoice the client, on your behalf, the next working day after the shoot.  

                                                                                                          If you haven't been on a shoot with us before, we will ask for your bank details (sort code, account number, and the name of the account). Once we have received them, you won't need to do it again as we'll set you up on our banking system.

                                                                                                          We invoice the client and, as soon as we are paid, we will transfer the amount to you via Bank Transfer.  We will email you to let you know that we've paid you.  Please note, this can take up to 24 hours to clear into your bank, or the next working day. It is a legal requirement for us to pay cast by the end of the second business day after receiving the money. This obviously only works though if you have supplied the correct bank details.

                                                                                                          With regards to when are you paid, we can only pay you once the Production Company has paid us.  Probably 90% of the time this is within 30 days of the shoot, and more often than not, around the 30 day mark.  If we are paid sooner we will pay you sooner.  If the Production Company has not paid us after 30 days we will be in regular contact with them to find out when it will be paid, so don't feel you need to remind us about overdue payments.  Occasionally payments can take longer as Production Companies pay us when they are good and ready, not unfortunately when we ask for it.  Obviously we want you guys paid as quickly as possible so it's in our best interests to receive due payment as quickly as possible.

                                                                                                          If payments do take longer than anticipated, please bear with us, be patient and sit tight. We DO know when payments are due and we will already be in contact with the Production Company about it.

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                                                                                                          You don’t have my bank details to pay me?

                                                                                                          As soon as you have been on a Paid Shoot, we will need your bank details.  After your first shoot with Talent Talks, please email admin@talenttalks.co.uk with your sort code, account name and number and they will be stored ready for payment.  If we are ready to pay you and we don't have your details, we will contact you to request them, so don't worry too much if you forget.

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                                                                                                          Is National Insurance and Tax taken from my payments?

                                                                                                          By joining Talent Talks or being placed on a shoot via Talent Talks, you are not considered to be an 'Employee' of the Company. Therefore Talent Talks is not responsible for making Tax or National Insurance deductions.

                                                                                                          Paying your Tax and National Insurance is down to you and is your own responsibility. Talent Talks is not responsible for ensuring you complete your tax returns in full and on time. Subsequently Talent Talks is not liable for any financial penalties that HMRC enforce upon you.

                                                                                                          The exception to this is when Production Companies put artistes on a long term or high value contract, in which case they are treated as PAYE employees of the Production. If this does happen, 15% commission of earnings (inclusive of VAT) is payable to Talent Talks.

                                                                                                          Prior to April 2014, it was the case that self-employed entertainers were automatically treated as employees for NICS purposes, and therefore the employer was liable to deduct employee’s NICS at source and also to pay employer’s NICS.

                                                                                                          However, since the The Social Security Categorisation of Earners Amendment Regulations 2014 came into force in April 2014, such entertainers are always treated as self-employed. Therefore neither Talent Talks nor the Production Company will be obliged to pay employer’s NICS at source, and the work seekers will be responsible to pay NICS, at the self-employed rates, directly to HMRC.

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                                                                                                          Who is responsible for declaring my Payments to HMRC?

                                                                                                          This is down to you and is your own responsibility.  Talent Talks is not responsible for ensuring you complete your tax returns in full and on time.

                                                                                                          Subsequently Talent Talks is not liable for any financial penalties that HMRC enforce on you.

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                                                                                                          Can I put pictures on Social Media?

                                                                                                          You need to be extremely careful about what you put on Social Media.  If you are in any doubt please contact us, or to stay completely safe, simply DO NOT post it.

                                                                                                          You may be asked to sign an NDA or Release Form on set.  However, even if you aren't asked, we suggest you always follow these guidelines:

                                                                                                          As a general rule, you CANNOT put on any Social Media any information that may compromise the shoot.  This includes what is being filmed, where you are shooting, or anything that suggests this information, or gives away what you are doing.  This could include 'checking in' on Facebook, 'mentioning actors/artists etc' on Twitter.  

                                                                                                          Basically, you don't want to be the individual who gives away the secret location of a TV Series that you are attending, or the person who reveals your costume in a high Profile Artist's Music Video.  Production Companies, Record Labels and TV Companies have many lawyers and you don't want to be on the end of their letters having compromised your agreement.

                                                                                                          Once the shoot is released into the Public Domain (for example if the Music Video is released or the Ad is on TV), then feel free to post wherever you want. Check our Credits list for the Production details and add the shoot to your Experience on your Talent Talks profile and to your C.V.

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                                                                                                          Suspended and Cancelled Accounts

                                                                                                          Everything you need to know about your account is here.  Your account may automatically be suspended or perhaps you want to cancel your Talent Talks account.  Whatever you need, you should be able to find it here.

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                                                                                                          Why is my account suspended?

                                                                                                          If you find your account is suspended you will only be able to apply for OPEN POSTS.  Every time you try to apply for a job, you'll be taken to the payment screen.  If your account is suspended, PayPal should send you an email and you'll also get an email from us to tell you.

                                                                                                          So why could your account be suspended? Usually it's one of 4 things.

                                                                                                          1. There are no available funds in your account.  If you are a monthly subscriber, PayPal will take the money on the same day each month.  If there are insufficient available funds on the account that you have registered with PayPal, PayPal will try again in 5 days.  If again, there are not enough available funds, PayPal will try again 5 days later.  If on the third attempt of trying and there are still not enough available funds, your account will be suspended.

                                                                                                          2. The debit or credit card which you used to set up payments has expired and you have been sent a new card.

                                                                                                          3. You have lost or cancelled your card and ordered a new one.

                                                                                                          4. Your 6 or 12 monthly subscription has expired.  Payments are not automatically taken on these accounts.

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                                                                                                          How do I re-activate my account after being suspended?

                                                                                                          If you find your account is suspended, it all boils down to us not being able to take the funds from your account for one reason or another.

                                                                                                          Once you have worked out why (this will probably be one of the 4 reasons in Point 6.1) and you now have the funds available, or a new card, all you need to do is set up your payment again. There are two ways of achieving this.

                                                                                                          1. Click on either 'My Account' or 'Edit Account'.  Once on this page, you will see an 'Upgrade Now' option.

                                                                                                          2. Try to apply for any job that isn't an OPEN POST.

                                                                                                          Either of the above will direct you to the Subscription page.  On here you can select your preferred term, the options being monthly, 6 monthly or 12 monthly.  Once you have selected your preference, you can then make payment.

                                                                                                          Once payment has gone through you will be able to apply for all job posts.  Your existing account will be there waiting for you, so you won't need to create a new one.

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                                                                                                          I have a new bank debit or credit card?

                                                                                                          If you have a new bank debit or credit card you might find that your account is suspended.  See Point 6.1.  This is because PayPal will continue to try and take funds from the card registered with them.  If you haven't updated PayPal with your new card details, PayPal won't be able to take payment and therefore your account will be suspended.

                                                                                                          If you do receive a new bank card, and have a PayPal account, simply register it on PayPal and your account won't suspend. If you don't have a PayPal account, see Point 6.2 about reactivating your account if your account is suspended.

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                                                                                                          How do I cancel my payments to Talent Talks?

                                                                                                          If you wish to end your membership with Talent Talks Limited, please write to us at the address on the ‘Contact Us’ page.  We would appreciate it if you could tell us why you want to cancel so that we can make improvements to our service for other members.  Your account will cease on the day your next payment is due providing you have given 7 days notice.

                                                                                                          Your other option is to cancel your payment via PayPal.  You do not need to write to us if you have cancelled your Paypal payment, or are on a 6, 12 or any other multi-month agreement, as you are not automatically re-subscribed.

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                                                                                                          How do I remove my profile from Talent Talks?

                                                                                                          If you cease to be a member or have never joined, your profile still remains with us.  This means you can still log in, edit your profile and apply for OPEN POSTS.   Similarly, we can still contact you about shoots which we think may be of interest to you.  You can apply even as a non-member, so it's worth keeping your profile live even if you are not a full member.

                                                                                                          If however, you don't want to be contacted at all about any shoots and you want your profile removed altogether, drop us an email to castings@talenttalks.co.uk requesting that your profile is completely deleted from our servers.

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                                                                                                          Help for Casting Professionals

                                                                                                          If you are looking for cast, it's best to contact the Talent Talks office who can help with all your requirements.  Our team will happily take the burden and responsibility off you.  The office number is 0844 887 0610.  Should your requirement be out-of-office hours, please email production@talenttalks.co.uk and someone will respond usually within a few hours.  Alternatively, you can use our contact form under the 'Production' Tab and you can submit your requirement.  Again, we'll respond as soon as we pick it up.  Our team is only ever an arm reach to our phones away - when that phone pings for an email, we're on the case to help you with your needs.  Although we like to sleep every now and again, we are a 24/7 365 days agency!

                                                                                                          As a Production Professional, we can also give you online access to the Prodcution area of our website.  Here you can log-in and view our array of cast.  These range from SA's to dancers, actors to models, all the way through to fire breathers, world class BMX riders, people covered head to toe in tattoos and everything in between.  We pride ourselves on 'whatever you want, we'll have it'.

                                                                                                          With regards to cost, we cater for your needs and whatever budget you are working with.  You tell us what you are working with and we'll tell you what's achievable.  To learn more about us, take a look at our Credit's List to see the shoots we've been involved with recently and the Production teams we work with.  Also, our Testimonials page to see what your fellow Production Professionals are saying about us.  We think we're great and luckily other people tend to think so too!

                                                                                                          Furthermore, depending on the number of cast we are sending to the shoot, one of our team will come on set with the cast. They will perfom duties including signing-in people, ensuring release forms are completed and general crowd control duties.  An extra pair of useful hands for you.

                                                                                                          Alternatively, if you'd rather simply add a job to the Talent Talks website you can do so by clicking here.

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                                                                                                          Adding a Job to Talent Talks

                                                                                                          If you have discussed your requirements with our team, we will add jobs to the Talent Talks website on your behalf and present options to you directly. Basically, if you've spoken to us, you can sit back, relax and have some chill time!

                                                                                                          If you'd prefer to add a job yourself you can do so by clicking here.  By selecting this option you will receive all applicants directly to your inbox.  It is then completely down to you to contact prospective people as you see fit.

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                                                                                                          Receive individual or group applications and the booking process

                                                                                                          Once you have given us your requirements for the shoot, we will set about putting together options for you.  If you prefer, you can view applicants one-by-one as they apply.  With this option, you will be inboxed each time someone applies, with a link to the applicant's profile and infomation on why they have applied for your job post.  If you feel they are ideal for your Production, you can contact them via their email displayed on their profile.

                                                                                                          If you prefer to receive group applications, as is often the case, we will put together options for you on a presentation document. You will then be able to view each person's profile to see information and pictures of them before discussing with us who is ideal for your shoot. We'll contact them all and confirm the booking directly.

                                                                                                          We'll liaise closely with you from start to finish to ensure you have the exact people you want for your shoot, whilst making it completely hassle free for you.

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                                                                                                          Can I find cast without posting a job?

                                                                                                          You sure can. We understand things can be absolutely last minute, or NDA's don't allow for any information to go in the public domain.  If this is the case, discuss it with us and we can put together options in the normal way.  Usually these will be subject to availability, but we'll work with you to get options and book the ideal people for you.

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                                                                                                          I can't find an answer to my question

                                                                                                          If you still can't find the answer or advice on this page, drop us an email on castings@talenttalks.co.uk and we'll get back to you ASAP with an answer.

                                                                                                          "As a Crowd 2nd working for big film production companies, it is crucial for me to book the best supporting artists I can. This is about getting the right faces, with the right attitude and an appropriate level of experience for the job. Time and time again, I go back to TT who are hands on with delivering exactly what I need and are a pleasure to work with."

                                                                                                          Helen Kasparian - Casting & Crowd Second Assistant Director

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